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I want to transfer my Koodo number to my new PM account

yannickLG
Great Neighbour / Super Voisin
 
2 REPLIES 2

geopublic
Mayor / Maire

@yannickLG  Have your Koodo account number, name on the account and Koodo number ready. To complete your port-in request, please open this link and type in “port request” to be put in touch with a Moderator. 

ShawnC13
Oracle
Oracle

@yannickLG, are you on Koodo Prepaid?  If you are on Koodo prepaid or have already activated a sim you will need to contact the moderators to port your number.  You can do that by creating a trouble ticket through SIMon the chatbot.  To start that process click the "?" in the bottom right-hand corner of the screen.  If you are just activating the SIM and aren't on Koodo prepaid you can port your number in at activation.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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