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I need to change the email on my account

TysonP
Great Neighbour / Super Voisin

I need to change the email connected to my phone number as it is wrong and I can not access my account.

2 REPLIES 2

HALIMACS
Mayor / Maire

@TysonP wrote:

I need to change the email connected to my phone number as it is wrong and I can not access my account.


Is it possible you're remembering the incorrect e-mail address associated with it?

 

If it's the same one associated with your Community account, click on your avatar, go to my My Settings, and you'll see the e-mail address you registered for the Community.

 

Could it be that one?

 

 

If not, please follow @NDesai direction.

NDesai
Oracle
Oracle

@TysonP You will need to contact the moderator team to get this change done. 

 

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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