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I’m not getting text

Decy
Great Neighbour / Super Voisin

My phone number isn’t showing up I get calls but not able to send or receive text messages 

1 REPLY 1

fixin1
Deputy Mayor / Adjoint au Maire

@Decy - Public Mobile is experiencing an issue with provisioning new activations for SMS. Please contact them here:

Submit a ticket via Chatbot:

fixin1_0-1715349527042.png

If you just want it quick and easy, here it is:

⬇️  Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

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