I have a SIM already but need to transfer the SIM # and my phone # to the new SIM

[mattimi0]

Long story short I dropped my SIM card out of my phone into my car seat and can't find it. 

I bought a new sim and need to transfer my phone number and my account info to the new SIM but I already have a Public Mobile Account. I need to transfer everything to the new SIM ASAP.

Thank you in advance.

[ngoduc17]

@mattimi0  You can Use the Change SIM function in the self-serve. good luck

[esjliv]

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@mattimi0 wrote:

Long story short I dropped my SIM card out of my phone into my car seat and can't find it. 

I bought a new sim and need to transfer my phone number and my account info to the new SIM but I already have a Public Mobile Account. I need to transfer everything to the new SIM ASAP.

Thank you in advance.

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Please take @Anonymous advice and log into your SELF SERVE account, to "Change Sim Card" found here:

NOTE: if you find that SIM card in the crevices of your vehicle after you change your SIM number it will no longer be any good. Once you swap out a SIM card it becomes not usable.

[kb_mv]

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@Anonymous wrote:

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@mattimi0 wrote:

I don't need to use the "Activate SIM" link? The new card will activate in the transfer link?

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As the disappeared post said - do not activate. Just use the Change SIM.

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@Anonymous @mattimi0 For some reason my post disappeared! LOL

[computergeek541]

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@mattimi0 wrote:

I don't need to use the "Activate SIM" link? The new card will activate in the transfer link?

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No, as that will open a new account and you will end up paying for another plan. You need to follow the advise from earlier to use your self serve account to change your active SIM card.

[Anonymous]

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@mattimi0 wrote:

I don't need to use the "Activate SIM" link? The new card will activate in the transfer link?

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As the disappeared post said - do not activate. Just use the Change SIM.

[kb_mv]

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@mattimi0 wrote:

I don't need to use the "Activate SIM" link? The new card will activate in the transfer link?

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@mattimi0 DO NOT ACTIVATE THE NEW SIM! LOL

[mattimi0]

I don't need to use the "Activate SIM" link? The new card will activate in the transfer link?

[Anonymous · Accepted solution]

 @mattimi0 : Use the Change SIM function in the self-serve. Piece o' cake.