I have 2 PM phone numbers, one with $15 another with $40 plan. Can I request to interchange numbers?

[VK]

I have 2 PM phone numbers, one with $15 having more rewards and another with $40 plan with less rewards.

Can I request to interchange numbers?

[dabr]

@VK    As mentioned a few times already, why not just change plans (Change at Next Renewal recommended) for both accounts instead?  Achieves the result you want...

[VK]

Checked with CS_Agent and they clarified that "Phone numbers cannot be interchanged between accounts"

[venigab]

Is there a way to close my community account so none will mess up with it again? Thx

[venigab]

Really confused. Kept receiving emails from PM community and was wondering what's going on? 

Somebody was messing up with my account I guess. Just changed my password to a new one sophisticated this time. OMG.

[chukdefatey]

@venigab So you know this can be done? Other Veterans poster have correctly answered OP question 

[computergeek541]

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@venigab wrote:

Yes you can. The 2 accounts are yours. Send a request to CS. Good luck.

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Sorry, but this isn't correct.  Others have already correctly answered that customer support agents wouldn't be able to assist.

[venigab]

Yes you can. The 2 accounts are yours. Send a request to CS. Good luck.

[darlicious]

@VK 

I'm not understanding why you just don't change plans? Is one account on points and the other $$ rewards?

[ShawnC13]

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@VK wrote:

I have 2 PM phone numbers, one with $15 having more rewards and another with $40 plan with less rewards.

Can I request to interchange numbers?

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My question is  why don't you just switch your $15 plan to the $40 and the 40 down to the $15. You don't need moderator help that way.

[VK]

@softech & @Hollister Thanks guys..

I will check once with CS before making a final a decision.

[kaytus]

@VK i wish i can do it, but sorry it doesn't work that way

[softech]

@VK   sorry, swapping number is no longer allowed

In your case, both $15 and $40 plans are still available, why don't you just pick the new plan on both accounts?  or you are planning to port out one number?

[Hollister · Accepted solution]

@VK 

No, you cannot swap numbers between accounts.