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I did not recieve confirmation email

Graciak98
Great Neighbour / Super Voisin

I did not receive a confirmation email so i can not activate my number with the QR code

2 REPLIES 2

Flufy
Good Citizen / Bon Citoyen

Down load the app and sign it up n the app. It should work. 

hTideGnow
Mayor / Maire

hi @Graciak98 did you use the Public Mobile app?? if you only use browser so far, the activation was not done.  You need the app. Please download the Public Mobile app, login and finish the activation and the app will install the eSIM for you 

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