I'd like to Switch to the $24/month 4G Plan

[howsitgoingeh]

Hi. I noticed that you're offering a new promo on a 4G plan for $24/month. It's unfair to only offer the promos to new customers while ignoring long-time customers such as myself. I'd like to respectfully request a waiver to the 'new customer' policy in this case. Best Regards, Arthur.

[computergeek541]

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@howsitgoingeh wrote:

I intend to keep their decision private.

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If customer service at company makes an exception for a customer, one of the worst things that customer can do  is openly discuss it.  This could make the person who made the decision regret doing so, and could actually lead to stricter enforcement of policies. 

[howsitgoingeh]

I intend to keep their decision private.

[Alibhai]

If they give you a waiver,public will have to give others the same deal.

[Handy1]

@howsitgoingeh Even thou is for new activation only it’s worth asking support as they can sometimes help . Others have confirmed getting these new activation only plans asking . So see what your eligible for 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[howsitgoingeh]

Thanks for your reply. I've submitted a ticket as you suggested.

[hTideGnow]

HI @howsitgoingeh 

The plan is for new activations only.

But you can check your luck with PM agent.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Remember, that plan supposed to be for new activation, so agent has the right to decline your request, although some reported they got it.