I cant find my password for my self serve account

[MrCheese]

I lost my password for my self account ,so I tried to reset it, but i also forgot the answer to my security question.So I was wondering if it was possible to send the password for my account via text message or by email.If not I would like to know a way to get it back.

Thanks.

[Felixbthe1]

Message Public mobile and they will text or send you a temporary password to access your account.Cheers.

[youbme]

And the @CS_Agent beat me to it. Thanks for the quick response Abdoulaye!

[youbme]

Hello @MrCheese,

You will need to send a private message to the Moderator Team explaining your situation and provide as much information as you can in your message (phone number, PIN, full name, acct. #, user name) and they should be able to reset it for you.

More info on the availability of the Community Moderators:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[CS_Agent]

Hello MrCheese,

Thank you for reaching out to us.

In order to better assist you with your password issue, please send us a Private Message.

We are looking forward to your response.

Have a Great Day!

Cheers

Abdoulaye