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I can’t receive calls or texts

Charlie1
Great Neighbour / Super Voisin
 
7 REPLIES 7

_parth23
Great Citizen / Super Citoyen

Try waiting 2 days I had a issue where I couldn’t receive phone calls after 2 days it started working for me 

koimr1
Deputy Mayor / Adjoint au Maire

@Charlie1 wrote:

I have waited a few hours and it still dosnt work 


Sounds like a stuck port.

 

Send the mods a private message by clicking here and providing your email address, phone number and a description of your problem.

 

It's not an uncommon issue and the mods will be able to fix you up. 🙂

Charlie1
Great Neighbour / Super Voisin

I have waited a few hours and it still dosnt work 

Charlie1
Great Neighbour / Super Voisin

Yea I did port my number and I could make calls and text before but now I switched I can’t anymore if you can help me that would be awesome 

popping
Retired Oracle / Oracle Retraité

@Charlie1

Can you receive call or text using your old SIM?

If yes, your number is not fully ported to Public Mobile yet.  Wait a couple of hours.

popping
Retired Oracle / Oracle Retraité

@Charlie1

Are you just activated a Public Mobile Plan?

 

closng
Deputy Mayor / Adjoint au Maire

Hi @Charlie1,

 

Did you port your phone number from another provider? Are you able to make calls or send text messages? Were your calls and texting working before? 

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