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I can't move to old phone number. so just want to new phone number.

SungsamHeo
Great Neighbour / Super Voisin

Hi just want to new phone number how can I do?

1 REPLY 1

softech
Oracle
Oracle

@SungsamHeo login to My Account, go to Profile page, click on the pencil to the right of phone number and you can then change phone number

https://myaccount.publicmobile.ca/en/account/profile/update/phone-numberhttps://myaccount.publicmobile.ca/en/account/profile/update/phone-number

if you have trouble getting 2F code with sms, you can ask the code to send to email instead
On the screen it is expecting you to enter the code, click Didn't get the code? or  Resend code and then choose Send email

Still unable to login to make change yourself, please open ticket with PM support for help

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
Need Help? Let's chat.