I can't make calls or send text messages

[RutaN]

I can't make calls or send text messages, My account is up to date and I rebooted the phone several times 

[RutaN]

Thanks just did it.

[Handy1]

@RutaN  Please message support to investigate then 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[RutaN]

I can't call *611, reboot doesn't work, online I see that my account is active

[Handy1]

@RutaN  Call *611 or log into account is it active or on hold ? If active can you reboot the phone or reset network settings . Or if possible try SIM card in another phone to test services .