07-10-2023 06:05 PM
I can't make calls or send text messages, My account is up to date and I rebooted the phone several times
07-10-2023 06:16 PM
Thanks just did it.
07-10-2023 06:14 PM
@RutaN Please message support to investigate then
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-10-2023 06:13 PM
I can't call *611, reboot doesn't work, online I see that my account is active
07-10-2023 06:09 PM
@RutaN Call *611 or log into account is it active or on hold ? If active can you reboot the phone or reset network settings . Or if possible try SIM card in another phone to test services .