12-18-2022 04:17 AM
12-18-2022 03:32 PM
Yes appears I'm a day late, just trying to setup auto pay
12-18-2022 03:29 PM
Yes, I'm a day late, I just want to pay the bill...seems impossible somehow?
12-18-2022 03:28 PM
When I try to reset the password it won't let me and says this
There was an error resetting your password. Please try again later.
12-18-2022 03:27 PM
did you try to reset the password yourself or open ticket with CS agent?
I think you should open ticket with CS agent to reset the password first
Then you can use Private or Incognito mode to ty login
12-18-2022 03:23 PM
Yes looks like, it went over a day, the next day I tried to login and pay, and locked out...
12-18-2022 06:55 AM
I was able to login just after I posted....I decided I best check if that was the issue.
12-18-2022 06:53 AM
@darlicious wrote:Self serve was available at the time the OP posted.
Is it ? I tried login at 6:00 morning eastern time before, but never get thru. Have error messages something like this one" Can't find page".
12-18-2022 06:40 AM
Self serve was available at the time the OP posted.
12-18-2022 06:39 AM
@bowman_clinton wrote:won't allow me to pay online
PM website will be down at midnight eastern time until at 7:00 morning eastern time , you can try the other time. If you live in west you should avoid this time period to login.
Since PM website has caches issue, so clear caches , cookies then using computer and private or incognito mode browser to login. For some mysteriously reasons, mobile device some times hard to login, so don't use mobile device to login.
12-18-2022 04:36 AM
Try clearing the cache, cookies and go incognito on your browser before trying to login to your account.
12-18-2022 04:24 AM
Is your renewal tonight? Are you currently suspended without working service?