I am not receiving phone calls

[Sadaf25]

I recently changed to public mobile and I still cannot receive phone call on my phone

[HALIMACS]

Yup.   check your private message box.

[sskipper]

@HALIMACS 

I am having a similar issue as above, in Port Limbo with Chatr, and trying to bump up a request with PM to resend Chatr the request to port my number.  Are you able to send me this number to assist with porting? Thanks!

[Dunkman]

@Sadaf25 

What about incoming texts?  data work?  

It might be a stuck port, but we need more information.  Maybe check your old carrier SIM card to see whether that works. 

[BEER]

What model phone do you have? If it’s an iPhone 7 or earlier you will have issues. 

[HALIMACS · Accepted solution]

@Sadaf25 

did you reply yes to the port authorization text?

 I’ll send you a number to assist with porting.

 Check private message by tapping the envelope icon upper right.