How to unlock vortex HD 601 Sim me

[Nunya91]

I recently purchased another phone and I was trying to put a different SIM card in it and it's saying enter PIN for Sim me

[Dunkman]

@Nunya91 

More details would be helpful.  Where did you purchase your phone?  New or used?  

Which SIM card are you putting in the new phone?  Public mobile?  

What exact message is showing on the phone?  

Hard to determine whether your phone is locked to previous carrier, or SIM card locked.  

[hTideGnow]

HI @Nunya91 

sorry, submit ticket might not work.  Vortex phone is not one sold by Telus/PM, so, the unlock code has to be got from where you got the phone

[Handy1]

@Nunya91 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437