How to get refunded the difference when switching to new plan within 45 days

[quinlanroad]

Hello

I'm really pleased with PM's new plans.  Impressed that PM is paying such close attention to their customers.

I am currently on the 90 Day Plan with Province Wide Text, International Texting and 6GB of data and now the price has now gone done on this plan from $146 per month to $120 a month.

How to I get the credit for the difference as dicussed in the new plans posting.  My existing plan is less than 2 weeks old.  I have set my plan to automatically change to the new plan on expiry, but what do I need to do to get the $26 credit applied?

Thanks in advance

Richard

[quinlanroad]

Hi Shazia

I accidentally replied to the email send by the board. I guess that reply didn't get through.

Oh well.

My phone number is **********

Thanks for your help

Richard

[Shazia_K]

hehe thanks @Luddite!! 🙂

@quinlanroad, I have sent you a message a little while ago asking for your Public Mobile phone number, did you get a chance to read my message?

Thanks,

Shazia

[quinlanroad]

Yes, thanks, we are chatting via the private messaging system.

[Luddite]

@quinlanroad Did you notice Shazia is awaiting your message?

[quinlanroad]

Thanks!

Yes I know how to use Private Messaging.  I'll wait for her to contact me privately.

Richard

[Shazia_K]

Hello @quinlanroad, 

Thank you for reaching out to us, 

Can you follow @Luddite,s suggestion and send me a private message with your Public Mobile phone number?

Thanks,

Shazia

[Luddite]

You require @Shazia_K's assistance. Hang on until she can get to you.

Are you familiar with private messaging? You will need it.