How to get a bill statement containing my name and my address?

[livesh16]

Hi,

The company explicitly said phone bill would be enough. They just want to confirm that I'm staying in Canada.

[computergeek541]

@livesh16 

Such a receipt would be valid for tax purposes or submitiion to a company for work expenses, but for the purposes of proving your adderess and identitiy, it likely would not be accepted. This is because Public Mobile is a prepaid carrrier and never checked your identity during the activation process.

[Meow]

Use this link to contact CSA: click here. 

[Anonymous]

@livesh16 

you need request a invoice from Contact Customer Support Agent by CS_Agent, and Explain your issue to 
them can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent

• you can send a private message to Customer Support Agent by Click Here link,

• please include in your message,
  
• phone number,
• Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
• During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
  • Monday to Sunday: 6 AM to 10 PM EST
  • Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
  
  Check your private message inbox (click on the envelope top right of your screen)

         Good Luck.

[walker1 · Accepted solution]

@livesh16 

Try sending a private message to CS_Agent  and ask for it from a CSA. They'll help you out with that 🙂