How to change auto pay credit card info

[Wondi]

Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated 

[Wondi]

Thanks

[Pizzaeh]

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@Wondi wrote:

Thanks for your reply. I forgot my account(email address created) so can't login to selfserve.

Can I create a new profile?

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You should contact the mods; click this link.

[Alex888]

@Wondi You can't create a new profile, it won't be connected to your account. You can try the password reset button, if that doesn't work you will need to contact a moderator, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Pizzaeh]

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@Wondi wrote:

Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated 

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Have you tried 'Forgot your password'?

Once you can access your account, go to Payment, then Manage Autopay.

[Wondi]

Thanks for your reply. I forgot my account(email address created) so can't login to selfserve.

Can I create a new profile?

[cavemantoronto]

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@Wondi wrote:

Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated 

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You neee to log in to self serve and remove the card already there.  After that, it will allow you to add the new or updated card.

[Alex888]

@WondiNear the top of the main page it says Overview My Profile Payment Plan and Add-Ons, click Payment then Manage AutoPay

If you don't have access to your self-serve account you will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437