03-28-2019 10:50 PM - edited 01-05-2022 03:59 AM
Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated
03-28-2019 10:57 PM
Thanks
03-28-2019 10:56 PM
03-28-2019 10:55 PM
03-28-2019 10:54 PM
@Wondi wrote:Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated
Have you tried 'Forgot your password'?
Once you can access your account, go to Payment, then Manage Autopay.
03-28-2019 10:54 PM
Thanks for your reply. I forgot my account(email address created) so can't login to selfserve.
Can I create a new profile?
03-28-2019 10:52 PM
@Wondi wrote:Hi I forgot my self serve account and how do I change my credit card info from my account.Your response highly appreciated
You neee to log in to self serve and remove the card already there. After that, it will allow you to add the new or updated card.
03-28-2019 10:51 PM - edited 03-28-2019 10:54 PM
@WondiNear the top of the main page it says Overview My Profile Payment Plan and Add-Ons, click Payment then Manage AutoPay
If you don't have access to your self-serve account you will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437