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How to activate a expired SIM card and account

Wink
Great Neighbour / Super Voisin

I can no longer log into my public mobile account, and I tried clicking"forgot password" and reset my password, but the system won't let me do so. Therefore I am wondering is my account no longer useable, neither the SIM card? Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

popping
Oracle
Oracle

@Wink wrote:

I can no longer log into my public mobile account, and I tried clicking"forgot password" and reset my password, but the system won't let me do so. Therefore I am wondering is my account no longer useable, neither the SIM card? Thanks!


90 days after suspension, your account will be cancelled.  Your used SIM card and canceled  account cannot be used again.

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5 REPLIES 5

Dunkman
Oracle
Oracle

@Wink 

How long is your SIM/account suspended or expired?  If more than 90 days, your plan/account is closed and your SIM card is useless.

 

You will need to buy a new SIM card.  Can't re-use old SIM cards.  

popping
Oracle
Oracle

@Wink wrote:

I can no longer log into my public mobile account, and I tried clicking"forgot password" and reset my password, but the system won't let me do so. Therefore I am wondering is my account no longer useable, neither the SIM card? Thanks!


90 days after suspension, your account will be cancelled.  Your used SIM card and canceled  account cannot be used again.

Wink
Great Neighbour / Super Voisin

Hi @Dunkman 

Look like i need to buy a new Sim card then, thanks for answering my question! 

Wink
Great Neighbour / Super Voisin

@popping Thanks for answering my question as well! 

@Wink  give popping the solution.....activate before 11:59pm et Sept. 30th for bonus refer a friend reward. $20 for you and $10 for them.