How do I turn on WiFi Calling and VoLTE?

[WoozyPolarBear]

I just purchased a new phone and I specifically looked for one with WiFi Calling and VoLTE. I purchased an unlocked Pixel 3 directly from Google after Google assured me the phone offered those feattures. I noticed in my phone settings that the WiFi Calling option is greyed out, and won't allow me to turn it on. When I put in my girlfriend's SIM card from Fido, it works then. Where do I go on the Public Mobile site to turn these features on, or do I need to contact a moderator?

[bridonca]

I have it enabled with Koodo.  I could get the VoLTE working quick enough, but I needed a lot of tech support to get WIFI calling working. 

[computergeek541]

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@WoozyPolarBear wrote:

Thank you, that's kind of disapointing. Would Koodo Mobile transfer my Public Mobile balance over if I switch.

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You can ask Koodo. It would be worth a try, but the answer is generally no, except for a time that it was advertised that it would be done during a Public Mobile to Koodo Mobile migration promotional offer.

[WoozyPolarBear]

Thank you, that's kind of disapointing. Would Koodo Mobile transfer my Public Mobile balance over if I switch.

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[computergeek541]

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@WoozyPolarBear wrote:

I am willing to pay for the addon to get it to work. How much will it cost?

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There is not cost to this because there is no option for it.  If you truly need it, the only option would be to swtich to a different carrier.

[Lieux]

No add-on for that @WoozyPolarBear....

[WoozyPolarBear]

I am willing to pay for the addon to get it to work. How much will it cost?

[Alex888]

Go to Apps --> Settings --> Connections --> Wi-fi calling and turn it on.

Edit: If it's greyed out it means that it's not an option to use it with PM.

[NDesai · Accepted solution]

@WoozyPolarBear Public Mobile does not offer WiFi calling and VoLTE at this time. For this reason, you cannot enable them in your phone.