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How do I setup data/APN on my Windows phone?

Retraité / Retired
Retraité / Retired

If you’re having trouble with data on your non-Public Mobile Windows smartphone, you may need to configure your network settings for Public Mobile. The steps below may not be exactly the same on your particular phone but they should help you to get going.

Step 1: 
Windows 8 Step 1 Settings > cellular > Add or Edit internet APN 

Step 2 

You will need to input the following info: 

Username: Leave blank
Password: Leave blank
Proxy server (URL): Leave blank
Proxy port: Leave blank
IP Type: default,supl,mms

Tap on the Save icon 

Step 3 (for picture and video messaging) 

Settings > cellular > Add or Edit MMS APN 

Step 4 

You will need to input the following info: 

Username: Leave blank 
Password: Leave blank 
WAP gateway (URL): 
WAP gateway port: 80 
MMSC port: 80
Maximum MMS size: Leave blank 
IP type: default,supl,mms 

Tap on the Save icon 


Great Neighbour / Super Voisin


I have a question regarding IP type for windows phone. You have the following message  "IP Type: default,supl,mms" when setting up a windows phone.

I have these options on my settings menu for IP: IPv4, IPv6 and IPv4v6. Can you tell me which one one to choose for PM?



@jazikids Either IPv4 or IPv4v6 should work fine for you. I've never received an IPv6 address on my smartphone, but I suppose it's possible that there are areas when Telus has transitioned their IP infrastructure to support IPv6.

Good Citizen / Bon Citoyen

Oh wow...


I guess I'm lucky that my lumia 640 "worked out of the box" with PM then.


I saved the info though if something does happen and lose the connection! Thanks!



Edit: could my phone using LTE be the reason it was "plug and play"? (vice 3/4G?)



@tharkhold The vast majority of devices don't need manual configuration in order to work with PM. What's being discussed in this thread is likely not the same device as yours.

Good Citizen / Bon Citoyen

Oh...  here i thought i had good luck and got a lotto max ticket!

@tharkhold I hope you win! 🙂

Good Citizen / Bon Citoyen
Thanks! Its "only" 12M$ though 😞

Good Citizen / Bon Citoyen

It looks like Wondows 10 might do the settings automatically but in case not:



For Windows 10, "Cellular & SIM" can be found under "Network & wireless"


To add an Internet APN select "SIM settings"


MMS APN can be found on the same menu as Internet APN


WAP Gateway fields are labelled as proxy.


Hope this helps!

Retraité / Retired
Retraité / Retired

@pylon thanks for sharing this info with the other community members 🙂


Thank you, 



* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
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