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How do I set up a new phone with my existing subscription and phone number?

Jacks57
Great Neighbour / Super Voisin
 
3 REPLIES 3

@Jacks57   You don't have wifi for downloading the app?  For the verification code, you may be able to get it by email if you select Didn't Get the Code, or Resend the Code.

Jacks57
Great Neighbour / Super Voisin

Problem is I can’t download the app until I have cellular service reinstated. All verification codes come to my cellphone number!

Phil_Adelphus
Mayor / Maire

@Jacks57   If it's a physical sim card, you just take it out of the old phone and put it in the new one then restart the new one (to be safest turn both phones off first).  If it's an esim then download the PM app on the new phone and log in to your account and buy a new esim, if you had one before the $5 cost will be credited to your account.

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