08-08-2022 10:14 AM
08-08-2022 10:46 AM
There is an option on My Account to report lost/stolen phone.
I do not know if your phone will be reported and added to database of lost/stolen phones and become blackisted.
08-08-2022 10:16 AM - edited 08-08-2022 10:18 AM
@Lisa141 you can report it yourself on your My Account.
See how to report lost / stolen: https://www.publicmobile.ca/en/on/get-help/articles/lost-or-stolen-phone
Or, you can submit a ticket with Public Mobile Customer Support Agents (CSA): Submit ticket for a SIM SWAP
edit, fixed 1st above link
08-08-2022 10:15 AM
How do I report a lost cell with my Sim card