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How do I report a lost phone with Sim in it

Lisa141
Great Neighbour / Super Voisin

How do I report my lost phone with my Sim in it

3 REPLIES 3

Meow
Mayor / Maire

There is an option on My Account to report lost/stolen phone.

Meow_0-1659969936938.png

 

I do not know if your phone will be reported and added to database of lost/stolen phones and become blackisted.

esjliv
Mayor / Maire

@Lisa141  you can report it yourself on your My Account.

 

See how to report lost / stolen: https://www.publicmobile.ca/en/on/get-help/articles/lost-or-stolen-phone

 

Or, you can submit a ticket with Public Mobile Customer Support Agents (CSA): Submit ticket for a SIM SWAP

 

edit, fixed 1st above link

Lisa141
Great Neighbour / Super Voisin

How do I report a lost cell with my Sim card 

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