cancel
Showing results for 
Search instead for 
Did you mean: 

How do I register/update my credit card in Self Serve?

Lachlan_M
Retraité / Retired
Retraité / Retired

To register your credit card information, log into Self Serve and follow the steps below:

 

  1. Click the ’Payment’ tab
  2. Click the ’Credit Card Information’ tab
  3. Click ’Register a credit card’
  4. Fill out your credit card information and click ’Save’

 

 wikii.jpg

wkii1.jpg

 

After the credit card is registered online, you can use either call *611 or access Self Serve to make your payment.

 

 

Last updated on 28/06/2016

51 REPLIES 51

Lawrence1
Good Citizen / Bon Citoyen

I want to enter my CC number 


@Lawrence1 wrote:

I want to enter my CC number 


You can do that in self service. Choose payment tab. Make sure to enable autopay too.

 

Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode. Also, you can try a different browser.

 

Enter the credit card address "exactly" as it appears on your statement.

 

Leave the apartment field blank. If needed enter your apartment number in the street address field.

 

Note: The credit card will get locked after a few failed attempts. You will then have to contact a moderator for assistance to have it unlocked.

 

cc1.jpg

 

Need Help? Let's chat.