11-03-2023 10:45 AM
Please can someone tell me how to cancel this. I can’t find a company person to talk to about this.
Solved! Go to Solution.
11-03-2023 11:44 AM
PM is an online service that you manage your account through an app or online. All communication is done through private messaging so you can’t verbally communicate an agent.
To cancel your account, just follow @softech instructions.
11-03-2023 10:52 AM
To "cancel" the plan, you can either port out your number to another provider and your account will be closed upon successful port out of the number
Or you can disable the toggle "Subscribed" to disable Pre-Authorized payment instead. Once it is disabled, PM will not be able to renew your account on your next renewal , your account will then be suspended on that day and 90 more days, it will be closed
To disable Pre-Authorized payments (Turn off Subscribed) , you can do it by one of the following: