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How do I activate my sim card I already subscribed and then realized esim isn't compatible with my .

Remtar
Great Neighbour / Super Voisin

How do I activate my sim card I already subscribed and then realized esim isn't compatible with my .

3 REPLIES 3

Remtar
Great Neighbour / Super Voisin

I purchased it through a Telus kiosk today 

hTideGnow
Mayor / Maire

hi@Remtar 

You got your sim card already?  If not, get a Public Mobile sim card form Telus or Koodo store near you

I guess you cannot login My Account to make the change yourself, so, best to ask support agent to update the card number for you.  Just submit ticket   by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

JoyLuck
Mayor / Maire

@Remtar 

Go to the profile tab in self service and choose change sim card number.

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