Interested in changing your Public Mobile phone number? Great - we have an easy Self Serve option for you:
See visual for details:
Please note: if you choose "transfer a wireless or wireless number from Public Mobile or another provider", AKA 'port', it may take several hours to several days to complete the transfer. Please do not hesitate to ask us Community-goers if you have any questions!
I just changed my phone number (change of province), it reads 'phone number change successful'.
I switched off my phone and turned it on again, no change to number.
I logged back onto Public self-serve, number still hasn't changed.
Am I doing anything wrong? Kinda in a hurry as I am moving between provinces today
*edit: problem resolved! thanks!*
I understand your concern and I would be more than happy to take a look into this.
It's possible that there may be a delay in the number change, please send me your phone number via private message (the old one and the new one)
Thank you 🙂
You have posted to a very old thread. In the future, start your own thread under the appropriate category and it will get the exposure and response you're looking for.
To answer your question:
1) If you change your number through self-serve, that number will become active on your account while you will loose the old number.
2) It will not affect your monthly plan at all.
3) You are only permitted to change your phone number seldomly, at maximum once a month I believe.