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How can I cancel my service when I no longer needed?

tekh
Great Neighbour / Super Voisin

I have trouble login to my account. How can I cancel or unsubscribe my service with Public Mobile? Thanks!

2 REPLIES 2

Handy1
Mayor / Maire

@tekh  You can port the number or ask support to remove  the credit card on file right away 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1709503481335.jpeg

 

If that doesn’t work you can always send private message to support to fix 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

If you can't log into your account, you should submit a ticket to an agent for help.

To submit a ticket, start with the chatbot at the bottom right corner.

Or the following link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

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