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High data usage

Jtonic
Great Neighbour / Super Voisin

Is it possible to use over 25 GB of data within 2 hours of hotspotting? I was only checking email on my laptop. I'm wondering if this is an error.

4 REPLIES 4

Yummy
Mayor / Maire

Sure! If you download a lot, watch hi-def movies, multiple people use your hot-spot, etc. Maybe somebody was using your hotspot? Get an app (I am sure it exists) to track Internet usage and who is connected to your phone/hotspot.

hTideGnow
Mayor / Maire

@Jtonic 

unlikely but possible

If you hotspot to a computer and downloading update or the computer was backing up files to cloud

where you see data all used up? Maybe your cell was setup with data limiter and it stopped the data on your device ?

check if you have data left on My Account, best to use Incognito/Private/Secret mode on your browser on a computer

chr15
Good Citizen / Bon Citoyen

Highly unlikely 

although when I’ve used a VPN in combination with hotspotting, I use more data but 25gb in 2 hours seems crazy unless you were streaming like multiple streams of 4K video

Handy1
Mayor / Maire

@Jtonic  Anything possible even thou that does sound extreme. Double check your account like this 

Try again incognito/private mode

And or lap top /computer

                    OR

 

simply try refreshing the page to check data plan / mins / add ons

Handy1_0-1701439666034.jpeg

 

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