12-04-2022 03:53 PM
12-04-2022 03:56 PM - edited 12-04-2022 03:57 PM
Sorry but you can't change your email address yourself.. You'll have to get a CSA from PM to do that for you.
12-04-2022 03:54 PM
@PubMobilesb You'll need to submit a ticket via chatbot and ask customer support to have the email changed. Here's a link to chatbot: https://www.publicmobile.ca/en/on/get-help
12-04-2022 03:54 PM
To change email on self service contact an agent.
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
Keep an eye on the envelope icon in top right hand corner for a reply from the agent.