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Hi everyone can u help

PubMobilesb
Great Neighbour / Super Voisin

Having issues with trying to change email address 

3 REPLIES 3

Quigley
Mayor / Maire

@PubMobilesb 

Sorry but you can't change your email address yourself..   You'll have to get a CSA from PM to do that for you.

dabr
Mayor / Maire

@PubMobilesb   You'll need to submit a ticket via chatbot and ask customer support to have the email changed.  Here's a link to chatbot:  https://www.publicmobile.ca/en/on/get-help

JK8
Mayor / Maire

@PubMobilesb 

To change email on self service contact an agent.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
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