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Help!

Plumb
Great Neighbour / Super Voisin
Please help!

I just signed up for the $111, 90 day plan, with 3gb of data/month, with provincial talk and no text (by accident).

I forgot to select the unlimited international text option and Canada wide talk when I set the plan up. I tried to add it after, but only managed to accidently add another $126 to my account when all I wanted was the inital this updated.

I selected tge update plan now button. Nothing changed by my available balance. So I feel like I wasted $126.

How does this get fixed?
3 REPLIES 3

@Plumb Here's how: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating...


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Plumb
Great Neighbour / Super Voisin
How do I do that? I can't find a mod.

Mana
Mayor / Maire

@Plumb since this is an account related matter, please send a private message to mod with your account number, phone number and explaining your issue and they will fix it for you.

 

There is a high volume of requests right now so please be patient.

 

Thank you

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