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[Margaret7]

Hello, I cannot get into my account because I forgot my password and tried too many times and now I cannot even reset my password. 

Margaret

[computergeek541]

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@reddysar7 wrote:

Try to reset your security questions first then try to reset password

if it won’t works then try to reach moderator by below link

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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@reddysar7 The question was answered about 5 days ago but the enthusiasm is appreciated.

[reddysar7]

Try to reset your security questions first then try to reset password

if it won’t works then try to reach moderator by below link

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Triguy]

You can send a private message a moderator.

Here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541 · Accepted solution]

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@Margaret7 wrote:

Hello, I cannot get into my account because I forgot my password and tried too many times and now I cannot even reset my password. 

Margaret

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@Margaret7 You'll need to open a ticket going to https://publicmobile.ca/chatbot .  Type in something like "forgot security question answer".