Help Please!

[Rayzer]

I ported my number from Virgin Mobile last Thursday.  Everything is good except l can't send or receive texts.  I have submitted several tickets and PM's during this time. None of which have been responded to. This is beyond ridiculous.  Can someone please help? 

[Rayzer]

Another day gone by and still no response to any tickets or pm's I've submitted. Has anyone else had to wait this long?

[Rayzer]

I've opened 2 tickets and sent 3 PM's.  Can't take this much longer. Customer service as a whole has gotten worse everywhere,but this takes the cake. 

[hairbag1]

@Rayzer 

this seems to be a bug that's happened in the last few days. Contacting Customer Support is your best option right now. We're hoping they're working on this problem.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437