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Hello

callie
Good Citizen / Bon Citoyen

Can a MOD please PM Me I have sent to messages to Mods 2 Different Mods at that and am not getting any help!!!

3 REPLIES 3

ShawnC13
Oracle
Oracle

@callie wrote:

Can a MOD please PM Me I have sent to messages to Mods 2 Different Mods at that and am not getting any help!!!


As you have already messaged the mods that is how customer service is here.  If nothing has been resolved a third message sounds like it is required.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

popping
Retired Oracle / Oracle Retraité

@callie wrote:

Can a MOD please PM Me I have sent to messages to Mods 2 Different Mods at that and am not getting any help!!!


You should send private message to the moderator team instead of individual moderator because they may not be on duty.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Lieux
Oracle
Oracle

@callie wrote:

Can a MOD please PM Me I have sent to messages to Mods 2 Different Mods at that and am not getting any help!!!


The best way to reach them is to write a private message not here...but..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and after you will need to be patient..there is a queue but they will help you.

Can you explain what happened and we can try to help you?

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