HOW TO GET PM TO ACCEPT MY PAYMENT?

[ilanna]

I have been trying for two days to get my payment to go through. I even submitted a ticket with no help! It's my only phone. What can I do? 

[softech]

@ilanna 

there seems to be many payment  or update credit card issues.  Please come back and let us know how PM support helps

in the meantime, if you need to pay to resume services urgently, get a voucher from SDM/London Drugs/711/Shell and load the voucher user *611

[TheSterlinger]

Sometimes the system simply doesn’t accept it. You can submit a ticket to a Public Mobile CS agent and they can help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437