12-01-2016 03:24 PM - edited 01-05-2022 01:07 AM
For those with incomplete porting issues when signing up for the Fall Promo, other posts have mentioned PM will reset the start date to when the port is eventually fixed. I don't know if that means data will also be reset/topped up, but that would be a nice goodwill gesture if they did.
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12-01-2016 06:26 PM - edited 12-01-2016 06:28 PM
If the 90 plan has the start date reset to start on the date that they addressed your account issue, then yes, the data bucket would be reset a well. It would essentially be the same as a customer telling Public Mobile's self-serve system to have a plan change to take effect immediately, except in these cases of moderators changing the start date of the plan, Public isn't requiring any further payment.
12-01-2016 03:38 PM
I'm sure once they fix your issue, if its still outstanding they will let you know about that.