cancel
Showing results for 
Search instead for 
Did you mean: 

Getting group text messages separately

stevenanto
Model Citizen / Citoyen Modèle

Hi everyone, 

 

I have a samsung galaxy s9. 

 

I am currently on a little text message group chat. Everytime someone sends a text to the group I end up getting the text initially on seperate text as if they were sending to me only and then I have to open their message and click on download every single time then it disappears form that text message and goes into the group text message. 

 

I did go into settings and turn on group conversation. But it still does the same thing. 

 

Anyone else experience this?

16 REPLIES 16

LeePublic
Town Hero / Héro de la Ville

Make sure the people texting are replying to the group, not individual texts? Is everyone using Android? iPhone? Sometimes text message groups may be created through iMessage, so maybe some people are replying through Apple Messages? Make sure everyone in your group is replying through "green" bubbles, aka SMS.

S--S
Mayor / Maire

@stevenanto 

do one thing Make sure your phone is off before removing your SIM card,

and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

and clear cache at app...

softech
Mayor / Maire

did you try restart your phone?

 

Also, try to delete the problematic group text, restart phone and see if you still get the same thing for new group text

stevenanto
Model Citizen / Citoyen Modèle

Hi, I have already tried that as well

 

@stevenanto 

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find and tap your app.
  6. Tap Storage.
  7. Tap Clear Data button.
  8. Restart your S9 and check for the problem.

This is an important troubleshooting step for this issue. Make sure to do it as a follow-up should nothing change after reverting all app settings.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap RESET SETTINGS.

  or visit  Here link,

 

and go Changing APN Settings On Android device

click Here link,

 

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

update @stevenanto ,  maybe that video Here link, is will help...

esjliv
Mayor / Maire

@stevenanto wrote:

Hi everyone, 

 

I have a samsung galaxy s9. 

 

I am currently on a little text message group chat. Everytime someone sends a text to the group I end up getting the text initially on seperate text as if they were sending to me only and then I have to open their message and click on download every single time then it disappears form that text message and goes into the group text message. 

 

I did go into settings and turn on group conversation. But it still does the same thing. 

 

Anyone else experience this?


@stevenanto 

 

Ensure your settings are set like this:

 
 

esjliv_2-1630627938256.png

 

If the other people in the group do not have the same settings, that may break up the group messages from their end.

stevenanto
Model Citizen / Citoyen Modèle

@S--S I am going to try this now and see what it gives

stevenanto
Model Citizen / Citoyen Modèle

@esjliv I cant get to the same options as your screenshot, mine seems to be different


@stevenanto wrote:

@esjliv I cant get to the same options as your screenshot, mine seems to be different


@stevenanto 

What model phone do you have?

Need Help? Let's chat.