Getting a daily “You’re one month away from your loyalty reward…” SMS from 611

[MichelR666]

Title says it all. I’ve been getting the reminder daily by text message for the past several days. Is this normal and/or is there any way to stop it? It’s nice to know, but once is enough! lol

Thanks,
Michel

[BeachNBeer]

@MichelR666  Cheers 🍻🍻

[MichelR666]

Thanks, I figured this couldn’t possibly be normal. I’ll need a beer before getting into this. lol

[softech]

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@BeachNBeer wrote:

@MichelR666  No this is not normal lol. Must be a part of PM new system with a bunch of glitches that they didn't really test 😂

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what an IT team,.. i guess they are "testing" something again?

[BeachNBeer · Accepted solution]

@MichelR666  No this is not normal lol. Must be a part of PM new system with a bunch of glitches that they didn't really test 😂

Reach out to support.

Contact customer service agents. 

Open a ticket via: 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time) 

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗" 

or send a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.