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Getting a daily “You’re one month away from your loyalty reward…” SMS from 611

MichelR666
Good Citizen / Bon Citoyen

Title says it all. I’ve been getting the reminder daily by text message for the past several days. Is this normal and/or is there any way to stop it? It’s nice to know, but once is enough! lol

 

Thanks,
Michel

4 REPLIES 4

BeachNBeer
Deputy Mayor / Adjoint au Maire

@MichelR666  Cheers 🍻🍻

MichelR666
Good Citizen / Bon Citoyen

Thanks, I figured this couldn’t possibly be normal. I’ll need a beer before getting into this. lol


@BeachNBeer wrote:

@MichelR666  No this is not normal lol. Must be a part of PM new system with a bunch of glitches that they didn't really test 😂

 


what an IT team,.. i guess they are "testing" something again?

 

BeachNBeer
Deputy Mayor / Adjoint au Maire

@MichelR666  No this is not normal lol. Must be a part of PM new system with a bunch of glitches that they didn't really test 😂

 

Reach out to support.

 

Contact customer service agents. 

 

Open a ticket via: 

 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time) 

 

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗" 

 

or send a private message to: 

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.

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