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ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

Mikepublic
Great Neighbour / Super Voisin

I transferred my number to another provider and want to transfer back. It's been less than 90 days. I can't log in - old login doesn't work. when I try to recover the password I get this weird error:

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled

4 REPLIES 4

cellphoneuser1
Mayor / Maire

@Mikepublic wrote:

I transferred my number to another provider and want to transfer back. It's been less than 90 days. I can't log in - old login doesn't work. when I try to recover the password I get this weird error:

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled


The 90 day resumption is only for suspended accounts, not closed accounts.

XionBunny
Deputy Mayor / Adjoint au Maire

As previously stated, once you port-out your account is permanently closed, you will need to make a new one when you register with your new sim card, welcome back by the way 🙂

Anonymous
Not applicable

@Mikepublic wrote:

I transferred my number to another provider and want to transfer back. It's been less than 90 days. I can't log in - old login doesn't work. when I try to recover the password I get this weird error:

ForgotPassword/LoginUnsuccessfulUser_LoginDisabled


Your old account is gone. SIM is dead. Any funds forfeited. No rewards.

You'll need to start over with a new SIM and a new account but you need a new email address.

 

Curious to know what brought you back.

GreaseMonkey
Great Citizen / Super Citoyen

I'm pretty sure once you port your number to different provider PM perpanently suspends your account.

You have to create a new account with a new sim card.

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