cancel
Showing results for 
Search instead for 
Did you mean: 

Forgot passord email never arrives

Tmagnaye
Great Neighbour / Super Voisin

I checked my spam filters and I am still not getting the forgot password email.

2 REPLIES 2

popping
Retired Oracle / Oracle Retraité

@Tmagnaye 

I just tried the Forgot your password? link and I received my email within 1 minute.

 

I am using Chrome browser version 103.0.5060.114 (Official Build) (64-bit) on my Windows 10.

 

Clean your browser cache, start your browser in private or incognito mode and try the forgot password link again.

 

 

dabr
Mayor / Maire

@Tmagnaye   Have you checked your junk folder too?

 

Otherwise try submitting a ticket to CS_Agent:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Then check for their response in your community inbox top right of this screen.

Need Help? Let's chat.