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Forget password error

Wejamjam1
Great Neighbour / Super Voisin

I receive an error message when I try to forget password.  Any help would be appreciated?  

3 REPLIES 3

Helpershelper
Town Hero / Héro de la Ville

@Wejamjam1 

 

The fastest way if the other options don't work is to talk to a mod using the link below:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Anonymous
Not applicable

@Wejamjam1 wrote:

I receive an error message when I try to forget password.  Any help would be appreciated?  


Why would you want to forget your password? 🙂 Couldn't resist.

Try a different browser or clear cache/site cookies or use incognito/private mode and then try the Forgot your password? link again.

RossN
Mayor / Maire

@Wejamjam1 wrote:

I receive an error message when I try to forget password.  Any help would be appreciated?  


@Wejamjam1 

hi if you can't remember your password or it is not working contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset 

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here.

Need Help? Let's chat.