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Error during transfer and porting cell number

caoxying
Great Neighbour / Super Voisin

Hi there!

 

I need your help!

 

I have made an error during the transfer and porting cell number. I mistyped my current cell number by 2 numbers. Is it possible to retrieve or fix the number?

 

Thank you!

2 REPLIES 2

softech
Oracle
Oracle

@caoxying   no worry, there is a team you can call and talk to live support.  You can update them with the correct information.  I will privately message you the phone number.  Please check your Community inbox and call the line to get it fixed

 

Handy1
Mayor / Maire

Try again and leave your old SIM card in your phone until you receive a text confirming the transfer @ that point you simply reply YES and you will have 90 mins to do so once you receive text from old carrier 

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