12-14-2022 04:52 PM - last edited on 12-17-2022 09:14 PM by Dunkman
I need to change my email address so that it matches my community email address. Help please!!!
Solved! Go to Solution.
12-14-2022 05:10 PM
Only agent can do that for you:
To Contact CSA-agent; there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
Ticket has to be opened through chatbot - https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking (Ctrl+)Here
12-14-2022 05:04 PM
@NewmanCat05 wrote:I need to change my email address so that it matches my community email address. Help please!!!
Chat with Simon for change login self service account email, if Simon can’t help, he would let you open a ticket.https://www.publicmobile.ca/en/on/get-help
12-14-2022 04:54 PM
@NewmanCat05 , if you want to change the email address associated with your self serve account, you will need to use the chatbot link to initiate a support ticket. Unfortunately this is not a self serve function.
