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Hemi472
Great Neighbour / Super Voisin

How do I remove a line on my cell. I set up two numbers by mistake

3 REPLIES 3

softech
Oracle
Oracle

@Hemi472  you meant you have setup an eSIM by mistake?

Technically, you can delete the eSIM profile.  But with PM, at the oment, once you deleted the eSIM profile, you cannot reinstall it on another phone, you have to change to a physical sim card

If the eSIM is for another provider, usually they will charge you $5 to send you another new eSIM to be installed on another phone

Give us more details to your situation and we will try to help

hairbag1
Mayor / Maire

@Hemi472 

you can only have 1 phone number per account. Have someone dial your number to see which number is active.

Handy1
Mayor / Maire

@Hemi472  You can only have one line on one account with its own email .  
if something is wrong please 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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