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E sim

Plss
Great Citizen / Super Citoyen

Hi deled my e sim by accident can you give me a new one 

3 REPLIES 3

dwh1
Model Citizen / Citoyen Modèle

@Plss As softech mentioned, you can get a new one via the PM app. It's worth noting that it will initially show as a $5 purchase, but when you select it, it will then apply a $5 rebate and it will show the price as free ($0) at the bottom on the buy button.

softech
Oracle
Oracle

@Plss you can get the new eSIM for free back

To get thr new eSIM, first, download the app on your new phone.  Click Account from the bottom, then click Purchase SIM Card and select eSIM.  Once it confirms your phone is eSIM compatible, click Pay $  and Install, the system will recognize that you got am eSIM before and won't charge you again.  Just followi the prompt to install eSIM on your device

Nailuj
Great Neighbour / Super Voisin

You should contact support to get help with that.

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