2 weeks ago
I get dropped calls. While speaking on the phone with different people who are with different cell phone providers including Public mobile. I will be on the phone for like 5min to 10 min and the call drops. I have an iPhone 13 and I get 2 bars in my house.
Solved! Go to Solution.
2 weeks ago
hTideGnow,
Thank you, I have submitted a ticket!
2 weeks ago
Hi Mayor,
Thank you for the link. I checked and am 2 kms from the nearest Bell/Telus tower.
2 weeks ago
I am assuming you are near a Telus or Bell tower?
Check if there are one near you:
2 weeks ago
HI @DeeT
there are some posts about dropped calls in the past 2 days, maybe something wrong on PM side. Which city province you are at?
and best to report this to PM support for help
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 weeks ago - last edited 2 weeks ago
Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"