Don’t see the 5G 40GB plan for $34

[LSiv]

I see the offer on the main site, but when trying to switch I only see the 4G version of the plan.

Is this happening to anyone else?

[golfball]

Do you already have a plan change scheduled? You may need to cancel it if so.

[LSiv]

I tried the other solutions and they didn’t work.

To fix this:

- logged in on private window on mobile web 

- tried to select the plan from the home screen

- logged in and it said I already had a plan

- went to my subscriptions redirect 

- was able to see the $34 5G plan

so marking this as the accepted solution and thanks everyone 

[LSiv]

I just rechecked on mobile and only see the following 

 This is at the top so it’s showing me the $40 plan as the cheapest 5G plan

 

[Handy1]

@LSiv  Yes this happen to me so I choose the 50GB for $40 for next renewal and then immediately when back to change plan to the 40GB $34 plan and changed for next renewal and confirmed it worked by going to my payment tab afterwards 

[golfball]

I can see both the 4G and 5G versions available in self-serve on my computer.

[hTideGnow · Accepted solution]

hi @LSiv I login this morning and still see it

 Please try using Incognito/private/secret  mode and your browser and check again

[Chalupa_Batman]

Hi @LSiv 

I see it on my app on my phone. Might want to check the phone app and check out "Change subscriptions" and see what comes up.