Do you need a 4g plan to enable VoLTE? Thanks

[smurfit]

I am on the same plan and have my incoming calls constantly disconnected at around 9min. Are you also having this issue?

[STEON1]

Was in touch with PM and agent confirmed because my S20 was not on list, it's a no go.

[computergeek541]

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@BKNS27 wrote:

@computergeek541 

Amended

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I do see that you've edited your post, but that wasn't the part that I was trying to point out.  You've stated that a 4G plan is needed to use VoLTE which isn't ture.  A 4G plan isn't required to use VoLTE.

[softech · Accepted solution]

@frankysplace yes, VoLTE is for all, regardless of plan, just need PM to enable the profile and your device is on the list

So, what phone do you have?

[frankysplace]

I have the 15 dollar plan and 250mb of 3G data and VoLTE is activated on my phone.

[BKNS27]

@computergeek541 

Amended

[computergeek541]

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@BKNS27 wrote:

@STEON1 

Yes but you also need to know if your phone is also PM 4G/LTE compatible.

Note that 3G is on 4G but throttled down speed.

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Please be aware that the information that you have provided isn't correct.  The previous responses have the correct answer that a 4G plan isn't needed to use VoLTE.

[softech]

@STEON1 yes, I have an S21+ and didn't make it onto the list either.  And unfortunately, iPhones always have an advantage on these things 😞

[STEON1]

Hoping they do update, iphone8 which is on list came out in 2017 and the S20, 2020

[will13am]

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@STEON1 wrote:

Have a S20 plus . Not on Public Mobile list, but passes on Telus IEMI checker

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@STEON1 , it is best to make a call and check whether the phone remains connected to the LTE network for voice.  At this point, I would not rely on anything other than this check.  I have had a phone not on the list that worked for about a month and now is no longer getting VoLTE.  Something angried the system and the IMEI got removed from the whitelist.  

[softech]

@esjliv yes, you got it!!

honest,  I doubt they will update it a lot

and with this morning's post by  sheytoon saying 3G is not going anywhere anytime soon, I doubt PM has much incentive to bring older phones onto this VoLTE list.  I think new phones from this point will be good, doubt the old one that didn't make the list will be there

[esjliv]

@STEON1 @softech - are you looking at this list at the bottom of this help article: https://www.publicmobile.ca/en/on/get-help/articles/volte ?

I never noticed this before. Wonder if this list is going to be updated regularly by Public Mobile? 

[softech]

@STEON1   Sorry S20 Plus is not on PM's VoLTE compatible list.  The list PM has is different from Telus'

[STEON1]

Have a S20 plus . Not on Public Mobile list, but passes on Telus IEMI checker

[Handy1]

@STEON1  No 

[BKNS27]

@STEON1 

Yes but you also need to know if your phone is also PM 4G/LTE.

[softech]

@STEON1   NO , you don't

you just need a phone compatible with PM's VOLTE

what phone you have?